Why feeling comfortable with your doctor changes your care

Dr. Nicholas Church seated across a table in conversation with a patient at Somerset Medical

Dr. Nicholas Church, founder of Somerset Medical in Atlanta, explains how feeling comfortable with your doctor changes what gets said, and what gets addressed

  • Being comfortable with your doctor is not about the lobby. It is about whether you can say the true thing out loud.
  • Ordinary symptoms are easy to talk yourself out of mentioning. Changes in sleep, heartburn, a mole, or shortness of breath are all worth bringing up.
  • Medication lists are rarely as simple as they look in the chart, and that gap can change what happens next.
  • Saying you do not understand a plan, or that it will not fit your life, gives your doctor a chance to make the plan more realistic.
  • Time, direct questions, and seeing the same doctor are what make honesty easier in the first place.
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What being comfortable with your doctor really means

Being comfortable with your doctor has very little to do with the lobby, the coffee, or how new the building is.

It is about whether you can say the true thing out loud.

Can you describe a symptom without talking it down? Can you tell me you stopped taking a medication three months ago? Can you say you do not understand the plan you were just handed, or that it will not work in your actual week?

That is what comfort means in a medical sense. The person across from you has enough time, enough context, and enough respect that telling the truth is simply the easiest thing to do.

It matters because your doctor can only help with what they know. Labs and imaging fill in part of the picture. The rest comes from what you say, including the things you almost decided not to mention.

The symptom you decided was not worth mentioning

A lot of what goes unsaid in a visit is not dramatic. It is small, ordinary, and easy to explain away.

Things like:

  • Getting winded on the BeltLine in a way that is new for you
  • Heartburn that has quietly become a nightly habit
  • A mole that looks different than it did last spring
  • Occasional dizziness when you stand
  • Snoring loud enough that a partner has mentioned it
  • Sleep that stopped feeling restorative months ago

These may not feel like the main reason for your appointment, which is exactly why they are easy to skip. The visit feels short, something else is already on the table, and the symptom starts to feel like an interruption rather than useful information.

In my practice, I often find that something a patient almost decided not to mention changes how we think about the rest of the picture. A symptom on its own may not tell us much. Put it next to your blood pressure, family history, medications, or something you mentioned last year, and it may deserve a closer look.

MedlinePlus has practical guidance on talking with your doctor, including writing concerns down in advance and being open about symptoms and habits. That advice is sound. It also assumes the visit leaves you enough room to use it.

The medication you never started, or quietly stopped

One of the most common gaps I see is between the medication list in the chart and what someone is actually taking.

The reasons are usually practical rather than defiant. The side effects were unpleasant. The cost was higher than expected. The pharmacy trip never happened. The pills ran out during a busy stretch. Sometimes a patient was never really convinced the medication was necessary and did not want to argue about it in the last two minutes of an appointment.

What happens next depends on whether that gets said.

If your blood pressure is still high and the chart says you are taking the medication, your doctor may reasonably think the treatment is not working. If you never started it, that is a very different conversation.

The same goes for supplements, sleep aids, over-the-counter medications, or something you took that is not on the list.

None of that is a character test. I just need to know what you are actually taking so we can make a better decision together.

Saying you do not understand, and saying it will not work

Two of the most useful things a patient can say are, “I do not understand what you just told me,” and, “That is not going to work in my life.”

Both can be hard to say. Nobody wants to look uninformed, and nobody wants to seem uncooperative in front of someone trying to help. So people nod, take the paperwork, and leave with a plan they are already unsure they can follow.

A plan only works if it fits your life.

If cost, work, caregiving, travel, or something else makes a recommendation unrealistic, I would rather know that while we are sitting together so we can talk through another approach.

If a twice-daily medication will be difficult with your travel schedule, there may be another option. If a referral across town is unrealistic, there may be a closer one. If cost is the obstacle, that needs to be part of the conversation too.

It is much easier to address the real barrier at the beginning than spend months troubleshooting the wrong problem.

The topics that wait a year

Then there are the concerns people carry out to the parking lot unspoken and bring back months later.

Sexual function. Incontinence. Memory changes. Drinking that has crept up. A mood that has been flat for a while.

These can get postponed because they feel embarrassing, or because a previous experience made bringing them up feel uncomfortable.

Sexual health is a good example. It can intersect with heart health, medication side effects, hormones, mood, and relationships. Treating it as a separate topic for somewhere else can leave an important gap in general medical care.

The responsibility runs in both directions. Your doctor should ask direct questions in a matter-of-fact way, without assumptions about your relationships or your life. You should be able to answer without worrying about how the answer will be received.

When both of those things happen, a concern that has been postponed for months can finally become a useful conversation.

What makes honesty easier

Comfort is not simply a personality trait of a doctor. A lot of it comes down to how the visit is built.

If you are looking for a new physician, a few things are worth noticing. Does the appointment have enough time that you are not rushing through your own concerns? Are questions asked plainly? Will you see the same doctor next time? Can you reach your doctor when something comes up between visits? Do you leave with a plan you understand?

Seeing the same doctor over time does a lot of quiet work here. Once I know what your normal looks like, a change from it is easier for me to notice and often easier for you to mention.

One benefit of having more time together is that the second or third concern gets a chance to come up too. Sometimes that is the one we most need to talk about.

That is an important part of what concierge primary care is designed to provide.

If your recent appointments have left you feeling like you had to edit yourself or rush through your concerns, it may be worth looking for a different kind of primary care relationship.

Learn more about concierge primary care at Somerset Medical, or call or text (470) 666-5567.